How many people can you carry?
USCG allows us to carry up to six passengers plus crew.
Are children allowed?
At this time, all of our scheduled cruises are for guests 21yrs old and over.
Do you operate in the rain?
If a steady rain is forecasted, we may cancel the cruise. If the forecast is for passing showers or pop-up storms, we will monitor this hour by hour and notify you if we need to cancel as soon as we decide. We will make every effort to notify you should we have to cancel in advance. You will be offered a refund for your ticket or a rain check for another trip with us. If the Captain decides that the weather dictates that the cruise be terminated during a cruise, Tiki Hut Boats will give a rain check for another trip to each passenger.
What is your cancellation policy?
-We will offer you a refund for your cruise ticket that is canceled 48 hours in advance.
-If you need to cancel within 48 hours, we will issue you a refund only if we can fill your canceled booking.
-A No-show at cruise time will not be refunded.
-We reserve the right to cancel any cruise at any time due to mechanical, weather, safety, or behavioral issues. You will be given a rain check to re-book at another time *except for behavioral issues along with alcohol-related cancellations. There will be no refund or reschedule allowed.
Can I bring my own alcohol onboard?
No. We have an assortment of beer, cocktails, wine, and other beverages for sale on board. Our liquor license does not allow any alcohol to be brought on or for drinks to leave from our vessel.
Can I bring my own food on board?
No. We provide a variety of snacks for sale on board.
Please email us regarding birthday celebrations or allergies.
What should I wear?
Sensible shoes (no heels) and shirts are required onboard.
Please note that there is a possibility that splash over could get your shoes a little wet.
Sunscreen and sunglasses are recommended as well.
It’s always a bit cooler on the water, so plan accordingly.
Are the Captain and Crew trained?
Yes. Captain Scott is a holder of a 50T Master License from the USCG. He has navigated on these local waters both commercially and recreationally for over
35 years. Both he and First mate Karen in a mandatory drug screening program approved by the USCG. We are also the First responder BLS certified. There is a first aid kit on board as well. We are fully licensed and fully insured. You are in good hands when cruising with us. Your safety is paramount!
Should I tip my Captain and Crew?
Our Captain and crew do work for tips, so gratuity is appreciated. They work hard to make your trip safe and provide you with an amazing experience on our Tiki boat.
Is there a restroom on board?
Yes.
Can I jump off the TikiTime and go swimming?
No! This is a one-strike rule.
Anyone who attempts to jump off the TiKiTime will immediately be brought back to the dock and banned from returning in the future.
We are a Drug-Free and Smoke-free Vessel. There is no Vaping, Smoking, Marijuana use, or illicit drug use allowed on board the Tiki Time, on the ramp, on the dock, or in the Salem Wharf area. If you are found to be doing any of these prohibited actions, your trip will be terminated, or you will not be allowed to board the vessel. There is NO REFUND for this violation.
IF you show up for your cruise and the Captain or crew determines that you are under the influence of alcohol or anything else that may impair your judgment, reflexes, or jeopardize the safety of yourself, crew, or other passengers, then you will not be allowed to board the vessel, and you will NOT be given a refund. You may also be banned from cruising with us in the future.
PLEASE be courteous to us and others.
