FAQs

How many people can you carry? 

USCG allows us to carry up to six passengers maximum,  plus crew. 

Are children allowed? 

All of our scheduled cruises are for guests 21 years old and over.

Do you operate in the rain? 

If a steady rain is forecast, we may cancel the cruise. If the forecast is for passing showers or pop-up storms, we will monitor this hour by hour and 

notify you if we need to cancel as soon as we decide. We will cruise in light rain, mist, fog, and passing showers. Dress appropriately. We will 

make every effort to notify you should we have to cancel in advance. You will 

be offered a credit towards another trip with us. We make every effort to get your scheduled cruise in. 

What is your cancellation policy? 

 -If you need to cancel your cruise outside of 48 hours of your scheduled cruise time, we prefer to either issue you a credit in our system for future use or try to rebook you onto another cruise. As a last resort, you may be refunded if we cannot accommodate you. The Prepaid Booking / Administration fee of two dollars per person is NOT refundable. This fee is used towards the administration and service of our booking software so that we can continue to offer the best service possible.

-If you cancel your cruise inside of 48hrs, you will only be credited or refunded IF your seats are re-sold. If your seats go unsold, then you forfiet all monies paid. A NO-Show on your cruise time will not be refunded or re-booked and you forfiet all monies paid.

-We reserve the right to cancel any cruise due to weather, mechanical, safety, or behavioral issues. In this case we can either issue you a credit in our system or try to rebook you onto another cruise. As a last resort, if we cannot accommodate you, you may be refunded (except for behavioral issues or with alcohol related issues- there will be no refund or reschedule allowed).  If we have to terminate a cruise before the halfway point due to weather we may issue you a partial credit for another cruise unless we personally work something out. 

Can I bring my own alcohol on board? 

No. We have a Liquor License issued by the state which makes it illegal to bring outside alcohol onboard.

What should I wear? 

Sensible shoes (no heels) and shirts are required on board. The ramp to the dock can be steep and slippery at high tide.

Please note that there is a possibility that splash over could get your shoes a little wet. 

Sunscreen and sunglasses are recommended as well.  

It’s always a bit cooler on the water so plan accordingly. 

Are the Captain and Crew trained?

Yes. All of our Captains' possess a valid Captains License issued by the USCG. A prerequisite to a USCG License is being CPR Certified as well as being enrolled in a drug testing program.

There is a first aid kit on board as well. We are fully licensed and fully insured. You are in good hands when cruising with us. Your safety is paramount! 

Should I tip my Captain and Crew? 

Our Captain's and crew do work for tips, so gratuity is appreciated. They work hard to make your trip safe and to provide you with an amazing experience on our Tiki boats. 

Is there a restroom on board?

Yes. 

Can I jump off the TikiTime and go swimming? 

No! This is a one strike rule. 

Anyone who attempts to jump off the TiKi Boat will be immediately brought back to the dock and banned from returning.

We are a Drug Free and Smoke free Vessel. There is no Vaping, no Smoking, no Marijuana and no illicit drug use allowed on board, on the 

dock, or the Salem Wharf area. If you are found to be doing any of these prohibited actions your trip will be terminated, or you will not be able to board the vessel. There is NO REFUND 

for this violation. 

IF you show up for your cruise and the Captain or crew determines that you are under the influence of alcohol or anything else that may impair your 

judgement, reflexes, or jeopardize the safety of yourself, crew, or other 

passengers then you will not be allowed to board the vessel and you will NOT be given a refund. You may also be banned from cruising with us in the future. PLEASE be courteous to 

us and others.